• Sheikh Zayed Rd - Trade Centre - Dubai

Government & Public Sector

At AdeptX, we specialise in enabling government organisations to provide their service to the public in a modern way. As a premier Salesforce implementation partner, we bring unparalleled expertise to the public sector, rapidly transforming how governments deliver digital experiences to their citizens. We offer a comprehensive suite of services from initial consultation and strategy development to implementation, training, and ongoing support. 

Our goal is to guide you through every step of the Salesforce journey and deliver personalised services and an improved experience to government agencies and their citizens.

Why Choose Us?

We have a strong and demonstrable record of delivering transformative results across a wide range of public sector projects. Our solutions have driven efficiencies and reduced costs for leading government departments and local authorities, helping to achieve better outcomes for citizens. We are proud to be trusted by public sector bodies for our expertise in aligning our services with their strategic goals.

Our tailored Salesforce solutions are designed to meet the unique needs of government departments, local councils, and public sector agencies across social care, transport, health, and other critical sectors. We focus on delivering secure, compliant, and agile solutions that align with organisational goals, allowing for tangible returns on investment (ROI) within weeks or months, not years. This seamless approach enhances both operational efficiency and citizen satisfaction.

We bring together data from multiple systems to create a unified, 360-degree view of citizens, enabling public sector organisations to respond more efficiently to citizen needs, enquiries, and complaints. By empowering frontline staff with real-time, actionable insights, we help government departments make data-driven decisions, improve service delivery, and maintain high levels of citizen engagement and trust.

Compliance with data protection laws, such as the General Data Protection Regulation (GDPR), and security standards is crucial for all public sector organisations. Our deep understanding of regulatory frameworks, including Consumer Data Rights, ensures that your data is handled securely, stored appropriately, and accessed only by authorised personnel. We design mission-ready solutions that meet the stringent security and compliance requirements of the UAE government and its agencies.

We have an extensive track record of successfully delivering transformative results for leading government organisations across the globe. Our commitment to driving efficiency, reducing costs, and enhancing public service outcomes is reflected in our many success stories. We take pride in helping government bodies improve service delivery, ensuring better experiences and outcomes for citizens.

Salesforce’s Public Sector Solutions capability provides flexible and robust case management applications designed to help government agencies future proof their mission. Click the link to learn more about Public Sector Solutions, and how it can be leveraged to streamline your business processes and improve the citizen experience.

Discover the Future of Government Services with AdeptX

AdeptX is committed to helping solve public and social challenges through technology and excellent services; we know the unique nature of challenges for government agencies and the public sector.

The AdeptX team can help you with your digital transformations through advisory, consulting, implementing, and managing services. Partner with us to harness the full potential of Salesforce, and bring stronger connections among citizens, employees and other government services.